CSTS Customer Service and Technology Solutions, LLC
Updated Filing received by DOL
CSTS Customer Service and Technology Solutions, LLC, a professional & technical services employer in Spring Hill, Florida, reported 146 participants in its health and welfare plan for plan year 2024. Its Form 5500 shows $84,381 in insurance premiums across 5 contracts and $16,949 in broker commissions and fees. The plan is self-funded (the employer pays claims itself). The Department of Labor received the filing on March 25, 2026, before the deadline.
Who was paid on CSTS Customer Service and Technology Solutions, LLC's plan
Schedule A, Part I lists each broker or agent paid on each insurance contract and the amount. Totals below add every contract CSTS Customer Service and Technology Solutions, LLC filed for 2024.
| Broker or agent | Commissions | Fees | Total | Contracts |
|---|---|---|---|---|
| Blade Benefit Consulting LLC · Norfolk, VA | $14,553 | $0 | $14,553 | 5 |
| Centerstone Ins and Financial · Dallas, TX | $983 | $0 | $983 | 1 |
| Matthew Hand · Tampa, FL | $736 | $0 | $736 | 1 |
| Tiffany Macqueen · Cape Canaveral, FL | $352 | $0 | $352 | 1 |
| Christopher Saulle · Ashland, VA | $121 | $0 | $121 | 1 |
| Coach Concepts Inc · ST Petersburg, FL | $87 | $10 | $97 | 1 |
| Tiffany Lee Allen · ST Petersburg, FL | $60 | $0 | $60 | 1 |
| Michael Roy Reber · Tampa, FL | $25 | $0 | $25 | 1 |
| Jerry R Maurey · Zephyrhills, FL | $21 | $0 | $21 | 1 |
| Matthew E Vahue | $1 | $0 | $1 | 1 |
Source: DOL Form 5500 Schedule A, Part I (broker commissions and fees), plan year 2024, as published in EBSA's 2024 "Latest" dataset. Part I names whoever the carrier paid, which can be a firm or an individual agent; both are public record. Amounts exclude pay from carriers not tied to a listed contract.
Insurance contracts and carriers
Every insurance contract reported on Schedule A: carrier, what it covers, people covered at year end, earned premium, and broker compensation.
| Carrier · coverage | Covered | Premium | Broker pay | Rate |
|---|---|---|---|---|
| Standard Insurance Companylife | 132 | $47,306 | $7,190 | 15.2% |
| Standard Insurance Companylong-term disability | 28 | $19,464 | $2,920 | 15.0% |
| Standard Insurance Companyshort-term disability | 44 | $17,611 | $2,642 | 15.0% |
| Guardian Life Insurance Company of Americadental, vision | 99 | — | $1,638 | — |
| Colonial Life & Accident Insurance Companycoverage not coded | 15 | — | $2,559 | — |
Source: DOL Form 5500 Schedule A, plan year 2024. Self-funded medical coverage has no premium; amounts shown for it are stop-loss or administrative contracts.
How CSTS Customer Service and Technology Solutions, LLC compares
Medians across employers for plan year 2024, the most recent complete year. Commission rates use fully insured medical contracts only; dollar medians use every employer that disclosed broker pay.
Not computable: no insured medical premium on the filing.
Source: BenefitsLedger benchmarks from 58,547 employer health plans with 100 or more participants, plan year 2024. Methodology.
Year over year
| 2023 | 2024 | Change | |
|---|---|---|---|
| Participants | 231 | 146 | −36.8% |
| Premiums filed | $1,107,201 | $84,381 | −92.4% |
| Broker commissions + fees | $100,534 | $16,949 | −83.1% |
| Commission rate | 5.0% | — | — |
Source: DOL Form 5500 filings for plan years 2023 and 2024.
Filings and timeliness
Plans this employer filed under its EIN with a health benefit code. Large plans are due seven months after the plan year ends, or two and a half months later with an extension; amended filings carry the amendment date, so no timing is asserted for them.
| Plan | Plan year end | Received by DOL | Timing | Participants |
|---|---|---|---|---|
| CSTS Customer Service and Technology Solutions, LLC Health & Welfare Benefits Plan#501 · insurance, general assets | August 31, 2025 | March 25, 2026 | before deadline | 146 |
Source: DOL Form 5500 Part I and signature dates; "late" means received after the extended deadline (the 15th day of the tenth month after plan year end). What a late Form 5500 costs.
How much did CSTS Customer Service and Technology Solutions, LLC pay in health insurance broker commissions in 2024?
CSTS Customer Service and Technology Solutions, LLC's 2024 Form 5500 reports $16,949 in broker commissions and fees across 5 insurance contracts ($16,939 in commissions, $10 in fees), with Blade Benefit Consulting LLC receiving the largest share.
Is CSTS Customer Service and Technology Solutions, LLC's health plan self-funded or fully insured?
The 2024 filing indicates the plan is self-funded (the employer pays claims itself).
How does CSTS Customer Service and Technology Solutions, LLC's broker compensation compare with similar employers?
A commission-to-premium ratio cannot be computed for CSTS Customer Service and Technology Solutions, LLC because the filing does not report medical premium on Schedule A (usual for self-funded plans). In dollars, employers with 100-199 participants that disclosed broker pay reported a median of $53,852.
Send the full findings to your inbox.
A specialist writes up every finding for CSTS Customer Service and Technology Solutions, LLC with the methodology and public-source citations, in a form you can forward to your CFO or counsel. Tick the box if you also want a 15-minute walkthrough call.
We don't sell your email. By submitting, you agree that BenefitsLedger and its benefits advisory partner, WellthCare, may email or call you about these findings. Opt out anytime by replying. See our privacy policy.
Record built October 24, 2026 from U.S. Department of Labor, EBSA Form 5500 datasets (2025, 2024, 2023 plan years, 'Latest' files). Filings can run 7 to 10 months behind the plan year; always confirm against current plan documents. BenefitsLedger is not affiliated with the U.S. Department of Labor. Open the DOL filing search.