The Citizens Bank
Updated Filing received by DOL
The Citizens Bank, a finance & insurance employer in Batesville, Arkansas, reported 207 participants in its health and welfare plan for plan year 2024. Its Form 5500 shows $1.8M in insurance premiums across 6 contracts and $59,310 in broker commissions and fees, 2.5% of medical premium against a national median of 3.8% among plans that paid commissions in plan year 2024. The plan is a mix of insured and self-funded coverage. The Department of Labor received the filing on March 13, 2026, 149 days after the extended deadline.
Who was paid on The Citizens Bank's plan
Schedule A, Part I lists each broker or agent paid on each insurance contract and the amount. Totals below add every contract The Citizens Bank filed for 2024.
| Broker or agent | Commissions | Fees | Total | Contracts |
|---|---|---|---|---|
| Acrisure · Little Rock, AR | $8,598 | $2,149 | $10,747 | 2 |
| McCall, Martin · Jonesboro, AR | $3,785 | $0 | $3,785 | 1 |
| Vandyke, Maria · Maumelle, AR | $440 | $0 | $440 | 1 |
| Duncan, Jerry · Fayetteville, AR | $362 | $0 | $362 | 1 |
| Karen Bagley · Little Rock, AR | $56 | $0 | $56 | 1 |
| Robert W Allen · El Paso, AR | $40 | $0 | $40 | 1 |
| Ginger Mullins & Company Inc · Little Rock, AR | $8 | $0 | $8 | 1 |
| Nikgrejesken Inc · Judsonia, AR | $8 | $0 | $8 | 1 |
| Barnett Benefits Group Inc · Lonoke, AR | $7 | $0 | $7 | 1 |
Source: DOL Form 5500 Schedule A, Part I (broker commissions and fees), plan year 2024, as published in EBSA's 2024 "Latest" dataset. Part I names whoever the carrier paid, which can be a firm or an individual agent; both are public record. Amounts exclude pay from carriers not tied to a listed contract.
Insurance contracts and carriers
Every insurance contract reported on Schedule A: carrier, what it covers, people covered at year end, earned premium, and broker compensation.
| Carrier · coverage | Covered | Premium | Broker pay | Rate |
|---|---|---|---|---|
| Arkansas Blue Cross and Blue Shieldhealth, prescription drug, PPO | 306 | $1.7M | $43,857 | 2.5% |
| Delta Dental Plan of Arkansasdental | 386 | $95,237 | — | — |
| Colonial Life & Accident Insurance Companylife | 6 | — | $336 | — |
| Arkansas Blue Cross and Blue Shieldvision | 289 | — | — | — |
| Usable Lifelife, short-term disability, long-term disability | 184 | — | $15,117 | — |
| New Directions Behavioral Healthcoverage not coded | 215 | — | — | — |
Source: DOL Form 5500 Schedule A, plan year 2024. Self-funded medical coverage has no premium; amounts shown for it are stop-loss or administrative contracts.
How The Citizens Bank compares
Medians across employers for plan year 2024, the most recent complete year. Commission rates use fully insured medical contracts only; dollar medians use every employer that disclosed broker pay.
Premium per covered person on medical contracts: $5,702 a year (national median $7,274).
Source: BenefitsLedger benchmarks from 58,547 employer health plans with 100 or more participants, plan year 2024. Methodology.
Year over year
| 2023 | 2024 | Change | |
|---|---|---|---|
| Participants | 206 | 207 | +0.5% |
| Premiums filed | $1,836,925 | $1,840,058 | +0.2% |
| Broker commissions + fees | $16,019 | $59,310 | +270.2% |
| Commission rate | 0.0% | 2.5% | +2.5 pts |
Source: DOL Form 5500 filings for plan years 2023 and 2024.
Filings and timeliness
Plans this employer filed under its EIN with a health benefit code. Large plans are due seven months after the plan year ends, or two and a half months later with an extension; amended filings carry the amendment date, so no timing is asserted for them.
| Plan | Plan year end | Received by DOL | Timing | Participants |
|---|---|---|---|---|
| Citizens Bank Employee Benefits Plan#501 · filed under DFVCP · insurance, general assets | December 31, 2024 | March 13, 2026 | 149 days late | 207 |
Source: DOL Form 5500 Part I and signature dates; "late" means received after the extended deadline (the 15th day of the tenth month after plan year end). What a late Form 5500 costs.
How much did The Citizens Bank pay in health insurance broker commissions in 2024?
The Citizens Bank's 2024 Form 5500 reports $59,310 in broker commissions and fees across 6 insurance contracts ($13,304 in commissions, $46,006 in fees), with Acrisure receiving the largest share.
Is The Citizens Bank's health plan self-funded or fully insured?
The 2024 filing indicates the plan is a mix of insured and self-funded coverage. Medical coverage is written by Arkansas Blue Cross and Blue Shield.
How does The Citizens Bank's broker compensation compare with similar employers?
The Citizens Bank paid 2.5% of medical premium in commissions and fees. The median for employers with 200-499 participants is 3.6%, and the median in Arkansas is 3.7%. Percentages are computed only on fully insured medical contracts with filed premiums.
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Record built October 24, 2026 from U.S. Department of Labor, EBSA Form 5500 datasets (2025, 2024, 2023 plan years, 'Latest' files). Filings can run 7 to 10 months behind the plan year; always confirm against current plan documents. BenefitsLedger is not affiliated with the U.S. Department of Labor. Open the DOL filing search.